How to Fix HTC Vive Error 108 Headset Not Detected

Guide to fix HTC Vive Error 108

HTC Vive Error 108 Headset not detected

In this article, we are going to guide you on how to fix HTC Vive Error 108 Headset not detected. HTC Vive is currently the most popular Virtual Reality Headset and a lot of people are buying it. But the biggest issue with it is that you need to strictly follow the setup instructions in order to get the HTC Vive in working condition. And if you get anything wrong, a lot of hardware and software related issues can occur.

 

HTC Vive Error 108 Headset Not Detected Fix

Below are few of the fixes that will help you in solving the Error 108 on HTC Vive. We have collected these fixes after various users posted them online as one fix may or may not work for a user but the other one can.

Error Indication

Error 108 Headset not detected
Error (108) Headset not detected

There are two ways this error can be recognized

  1. Either you will receive an error message showing ‘(Error 108) Headset not detected’. Or
  2. You will see a red blinking light on your HTC Vive VR Headset.

Cause of Error

Error 108 comes when you have plugged in your HTC Vive in a USB port which is either not working properly or you haven’t installed drivers for the headset so that the USB port can recognize it

Common Fixes for Error 108 Headset not detected

Before we move on to more detailed fixes, it is advised that you at least try the following list of common fixes which usually solves the issue. If you fail to solve your issue of Headset not found with these simple fixes, you can then move onto the next ones.

  1. Check and make sure that you have properly connected your HTC Vive headset with the link box. Sometimes, when you plug something in, you don’t press it all the way. Just make sure that you have properly plugged the headset
  2. Since link box have four different ports, you should carefully connect each cable with its respective port – USB cable into link box’s USB port, HDMI cable into HDMI port on link box and Power cable plugged to a working power outlet.
  3. Now, check the connections from link box to your PC. Again, follow the instructions in Step 2 to properly connect cables to respective ports on PC.
  4. If everything is connected properly, the LED on the HTC Vive Headset should turn green which means that it is ready to use. If there’s no light, it means that there is no power. In that case, change the power outlet.
  5. The last common fix is to restart your PC at least once. This is because sometimes there are some Windows applications or services that might be interfering with the SteamVR application and maybe that’s why it’s not detecting the headset even though it is connected.

Fix 1: Reboot HTC Vive

This fix does not mean that you just plug it off and the reconnect again. Follow the steps below to properly reboot your VR headset.

  1. Open SteamVR.
  2. Once opened, click on the headset icon on top.
  3. From the list, select Reboot Vive Headset.
  4. Wait till the reboot is complete to start using the headset again.

Alternatively, you can follow the steps below to reboot

  1. Open SteamVR
  2. Click on the Reboot Headset text inside the error message box.

    Reboot HTC Vive
    Reboot HTC Vive
  3. Wait till the reboot process is complete.

Fix 2: Power cycle link box

  1. If you have SteamVR application opened, close it.
  2. Disconnect the power cable and USB cable from that side of the link box which connects to PC. To easily distinguish, the orange side of the link box is where the headset cables are connected.
  3. Wait for at least 30 seconds.
  4. After sometime, plug the USB and power cable back into the link box.
  5. You might see a notification in Windows taskbar that new drivers are installing. Wait for it to complete installation before doing anything else.
  6. Once finished, launch SteamVR app again. Hopefully by now, your issue should be resolved.

Fix 3: Try a different USB port

Your PC’s motherboard might have a number of USB 2.0 and USB 3.0/3.1 ports. Sometimes, few of these ports do not work properly like they should. For instance, if there are not proper drivers installed for USB 3.0/3.1 ports, it might not detect certain components. In that case, using a USB 2.0 can be handy.

Now there’s another scenario. Let’s say that you have already tried all of the USB ports available and you are still unable to connect the HTC Vive with your PC, try resetting the USB port by following the below-mentioned steps in hope of solving the Error 108 Headset not detected.

  1. Unplug all the link box cables from your PC.
  2. Open SteamVR
  3. Go to Settings

    SteamVR Settings
    SteamVR Settings
  4. There you will see a Developer settings option. Click on it and you will see a window similar to the one shown below

    SteamVR Developer Settings
    SteamVR Developer Settings
  5. Click on Remove all SteamVR Devices.
  6. If a prompt is displayed, click Yes.

    SteamVR USB Devices
    SteamVR USB Devices
  7. Quit SteamVR
  8. Plug all the link box cables to your PC
  9. Open SteamVR

This will start re-installing that port’s USB device drivers again.

If you have tried all of the above fixes and are still unable to solve the Error 108 Headset not detected, you need to send a system report to Valve via SteamVR mailing list so that they can see what’s wrong with your system that it is not detecting the HTC Vive VR headset.

If all else fails, you need to send your system report to HTC. If you don’t know how, you can follow our guide on how to send system report to SteamVR mailing list.

One Comment

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  1. Try bypassing the usb on link box and go straight into pc. that worked for me
    mine will not work with link box. was ok then stopped working.

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